Jlil Privacy Policy – How Your Data Is Kept Secure

Jlil collects two types of data — information you provide directly, and information generated automatically while you use the platform. Details are outlined below:

Payment PINs, passwords, and full card numbers are never stored in jlil's database. Payment information is processed directly through the respective mobile banking provider's system.

Jlil only collects data for specific, legitimate reasons. No information is gathered without cause — there is a clear purpose behind every piece of data we collect:

• Account management: Your name and mobile number are required to create, log in to, and secure your account.
• Age Verification: jlil is strictly for users aged 18 and above — verified through date of birth.
• Processing Financial Transactions: Keeping transaction records is a legal requirement to ensure deposits and withdrawals are processed correctly and to prevent money laundering.
• Security Monitoring: IP addresses and device information are used to prevent unauthorized access and fraud.
• Service improvement: Aggregated (non-personal) usage data is analysed to identify which areas of the platform experience the most issues and which features are used most frequently.
• Legal Obligations: Certain records must be retained to meet the requirements of licensing authorities and regulatory bodies.
• Support services: Having a record of your previous issues allows us to assist you faster next time.

Jlil never uses your data for profiling or personalized advertising.

All jlil data is stored on secure servers that meet international standards. Server access is restricted to authorized personnel only — and every access is logged.

Security measures used for data storage:

• Database encryption — data stored on servers remains encrypted at all times
• Regular security audits — third-party expert teams routinely test our systems
• Firewall and intrusion detection systems — suspicious access attempts are blocked automatically.
• Data backup — your data is securely backed up to prevent loss in the event of a technical issue
• Access control — strictly managed to determine which staff members can view which data

In the event of a data breach — which has not occurred on our systems to date — affected users will be notified within 72 hours and prompt remedial action will be taken.

Jlil does not sell your data to anyone. However, in limited circumstances, certain data may be shared with specific parties — always for legal reasons or as required to deliver our services:

• Payment Providers: The information needed to process transactions via bKash, Nagad, or Rocket (mobile number and amount) is sent to the payment gateway.
• Regulatory Authorities: If a licensing authority requests data for an audit, we are legally required to provide it.
• Law enforcement agencies: Where we are legally required to disclose information under a court order or as part of an investigation, we will do so.
• Technology partners: Technology providers used to operate the platform may receive limited technical data — they are also bound by strict confidentiality agreements.

Outside of the reasons stated above, jlil does not share your data with anyone — including marketing companies, data brokers, or other betting platforms.

Jlil takes extra care to protect your financial information. Many users ask: "Does jlil know my bKash PIN?" The answer is no — absolutely not.

Jlil uses a payment gateway that communicates directly with your mobile banking app. When you enter your PIN, it goes straight to bKash or Nagad's servers — it never passes through jlil's systems. That is why no jlil employee or potential hacker can ever access your payment PIN.

• Transaction reference numbers and amounts are stored — not your PIN or full payment details
• Only your registered number and amount are sent at the time of withdrawal
• Jlil will never call or message you asking for your PIN or password
• If anyone claiming to be from jlil asks for your PIN, it is a scam — report it to support immediately

After every successful transaction, you will receive a confirmation SMS directly from bKash, Nagad, or Rocket on your mobile. This is the most reliable way to confirm that a transaction has gone through correctly.

Jlil's website and app use cookies — as do most modern websites. Cookies are small data files stored in your browser that help improve how the site functions.

Types of cookies jlil uses:

• Essential Cookies: Maintaining login sessions and security tokens — the site cannot function without these.
• Functional Cookies: Remembering your language preference and payment method saves you the trouble of setting them up every time.
• Analytics Cookies: To understand which pages are most used and where issues occur — fully anonymised data with no personally identifiable information.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain site features. jlil does not use any third-party advertising trackers.

Jlil believes you should have full control over your own data. That's why we uphold the following rights:

To exercise any of your rights, email us at support@jlil.click. All requests are responded to within 30 days.

Jlil strictly does not serve anyone under the age of 18, nor does it collect their data. Age is verified at registration, and identity documents are used to confirm age during the KYC process.

If a minor has created an account using a false age and we are notified, we will immediately close that account and permanently delete all associated data. If a parent or guardian suspects their child is using jlil, please contact us right away at support@jlil.click.

Jlil does not retain any data beyond what is necessary. A separate retention period is defined for each category of information:

• While your account is active: Identity and contact information is retained for as long as your account remains active.
• After account closure: Financial transaction records are generally required to be retained for up to 5 years for legal compliance.
• Security Logs: IP addresses and login history are retained for up to 1 year.
• Support conversations: Retained for up to 2 years after a complaint has been resolved.
• KYC Documents: Required to be retained for up to 5 years in accordance with licensing regulations.

After the retention period, data is automatically deleted through a secure process. You may also request early deletion at any time — except for data we are legally required to retain.

Jlil may update this Privacy Policy from time to time — typically due to legal changes, the addition of new services, or security improvements. For significant changes:

• Registered users will be notified in advance via SMS or app notification
• The "Last Updated" date at the top of this page will be revised accordingly.
• A brief explanation of the reason for any changes will be provided

Continuing to use jlil after any changes have been made will be taken as acceptance of the updated policy. You always have the option to close your account if you do not wish to accept the changes.

If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact the jlil support team:

• Email: support@jlil.click
• Live Chat: Available 24/7 on the jlil website and app
• Response time: Email responses are typically sent within 24–48 hours

To file a privacy complaint, include the subject line "Privacy Complaint" in your email so the relevant team can address it promptly. jlil takes every privacy-related request seriously and resolves each one with complete transparency.